Aliter CC is a multi-tenant call center with the ability to operate under the most demanding conditions. The distinctive added value of the product is its Dashboard, which is an integrated improvement providing management of the voice channel, and the Service Plate, which covers the IT service management of the tool. Our product can fully support the needs of a call center, customer service and automated marketing campaigns.
The Cloud Service Provisioner (CSP) is a tool for private-cloud management with a high added value.
ESO allows the implementation of business processes for managing communication between systems at application level.
Centralized management, operational efficiency, and increased security End Points.
Our IT recovery plan includes processes to ensure the resumption of IT systems after a crash.