Today, it is mainly growing competition, communication through various communication channels such as chat, sms, social networks, growing demands for measuring performance and optimizing investment and operating costs. Here are seven trends that contact center management should address at this time. (in Slovak)
Data backup provides assistance in, for example, disk failure or damage, or security incidents.
Aliter Technologies is developing its own senior monitoring system. The idea arose in the head of Aliter Technologies CEO Peter Dostál. He decided ...
Security at festivals is also monitored by special drones. The Slovaks have a unique drone that monitored the crowd during the visit of the Pope an...
The Story of Aliter Technologies and Its Founder, Peter Dostál, in the Online Spot of the Prestigious Competition organized by EY, “Entrepreneur of...